Last updated: July 2026
These Terms and Conditions apply to all contracts for communication, coordination, and support services between Emilia dos Santos Rebelo, operating under the business name "VERYA" ("Provider"), and her clients ("Client"), unless otherwise agreed in writing in an individual case. Services are offered exclusively to businesses within the meaning of Sec. 14 of the German Civil Code (BGB) (B2B), unless expressly agreed otherwise.
The packages described on the website (e.g. "Silver", "Gold", "Diamond") outline a general framework (number of meetings, response times, communication volume). The specific scope of services is discussed individually in an introductory call and becomes binding only upon express confirmation by both parties (e.g. by email). Any changes or additions to the agreed scope of services must be made in text form.
The fees agreed in the individual case apply. Unless otherwise agreed, payment is due monthly in advance. Where a minimum term is agreed (e.g. a 3- or 6-month commitment with a discount), that term is binding on both parties, subject to any right of extraordinary termination. No VAT is charged pursuant to Sec. 19 of the German VAT Act (UStG) — small business regulation ("Kleinunternehmerregelung").
Contracts without an agreed minimum term may be terminated by either party in text form with 30 days' notice to the end of a calendar month. Where a minimum term is agreed (3 or 6 months), ordinary termination first becomes possible at the end of that minimum term; thereafter, the 30-day notice period to month-end applies as well, unless otherwise agreed. The right to extraordinary termination for good cause remains unaffected.
Unused communication capacity (e.g. unused meetings or requests within a billing period) expires at the end of the respective period and does not automatically carry over to the following period, unless expressly agreed otherwise.
The Client shall provide the Provider with the information, documents, and points of contact required for service delivery in a timely manner. Delays caused by insufficient or delayed cooperation on the part of the Client shall not be attributable to the Provider.
The Provider shall be liable without limitation for intent and gross negligence, as well as under the German Product Liability Act and for injury to life, body, or health. In the case of slightly negligent breach of material contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for this type of contract. Liability for slight negligence is otherwise excluded.
VERYA provides communication, coordination, and organizational support services only. No legal, tax, financial, or other regulatory advisory services are provided. The Provider assumes no liability for decisions the Client makes based on information communicated; the Client is responsible for obtaining independent legal/tax review from suitably qualified third parties.
Both parties undertake to treat all confidential information disclosed by the other party in the course of the engagement as strictly confidential and not to disclose it to third parties, unless required by law.
Where agreed in an individual case, the Provider may represent the Client externally toward third parties (e.g. during site visits). Any such representation occurs strictly within the scope of the specific project engagement agreed; the Client has no right to issue instructions to the Provider beyond that scope in the sense of an employment relationship. The Provider remains free to organize her own working time and manner of work, and is entitled to work for other clients in parallel.
The laws of the Federal Republic of Germany apply. Should any provision of these Terms be invalid, the validity of the remaining provisions shall remain unaffected. To the extent legally permissible, the place of jurisdiction is the Provider's place of business.